At Firefly Glow Co., we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, https://firefly-glow-co.myshopify.com, purchase products, or interact with our services.
By using our website and services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our website or services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information: When you make a purchase or create an account, we may collect personal details, including:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information (e.g., credit card or other payment method)
b. Non-Personal Information: We may also collect non-personal information, such as:
Browsing activity (e.g., pages visited, time spent on the site)
Device information (e.g., IP address, browser type, operating system)
Cookies and similar tracking technologies (see section on "Cookies" below)
c. Order Information: To process your orders, we collect details such as the products purchased, quantities, and any customization requests (e.g., artwork or text for print).
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders: This includes verifying payment, preparing your items for shipment, and sending updates related to your orders.
- To improve our services: We analyze how you use our website and interact with our products to enhance your experience and improve our website.
- To communicate with you: We may send order confirmations, shipping updates, promotional emails (if you opt in), and other communications related to your account or orders.
- To comply with legal obligations: We may retain certain information to comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers (such as payment processors, shipping carriers, and print fulfillment partners) who assist in delivering our services.
- Legal Compliance: We may disclose your information if required by law, regulation, or legal process, such as in response to a subpoena, court order, or other governmental request.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our company, your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and improve your browsing experience.
You can choose to accept or decline cookies through your browser settings. Please note that disabling cookies may limit your ability to use some features of our website.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and access control protocols. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have certain rights regarding the personal information we collect about you, including:
- Access and Correction: You can request access to the personal information we hold about you and request corrections if it is inaccurate.
- Deletion: In some cases, you may have the right to request the deletion of your personal information.
- Opt-Out: You can opt-out of receiving promotional emails by clicking the "unsubscribe" link in any marketing email we send.
If you wish to exercise any of these rights, please contact us at: sales@fireflyglowco.com
7. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Firefly Glow Co.
Email: sales@fireflyglowco.com
9. International Users
If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located. By using our services, you consent to this transfer and processing of your data in accordance with this Privacy Policy.
